Trusting York Hospital
With Your Care

Delivering exceptional quality medical care is paramount at York Hospital. Please feel free to click on any of the links below to find out more information about our quality initiatives.

Quality Scores that are important to know

Today, there are many measures, formulas, calculations and opinions as to how best rate the care given at hospitals around the nation. York Hospital participates in many. The rankings paint the picture, but it is really up to you to determine what they mean for your individual care. The data below is quality data compiled objectively by either the Centers for Medicare/Medicaid and reported publicly at the "Hospital Compare" website or the Maine Health Management Coalition and reported publicly at the "Get Better Maine" website. Both organizations report data findings and allow you to compare hospitals that you may be considering for care. We are happy to talk to you about any of these quality initiatives and about our data. Feel free to call our Friendraising office at (207) 351-2385.

Data updated: 12/26/2013

KEY:

Better Than National Average BETTER OR EQUAL TO NATIONAL AVERAGE




Below National Average BELOW NATIONAL AVERAGE

SURVEY OF PATIENTS' EXPERIENCES 

Source: HCAHPS (Hospital Consumer Assessment of Healthcare Providers & Systems. Reporting period: 1/1/2012 to 12/31/2012)
 
YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Patients who reported that their nurses "Always" communicated well 86% 82% 78% Better Than National Average 
Patients who reported that their doctors "Always" communicated well 89% 83% 81% Better Than National Average 
Patients who reported that they "Always" received help as soon as they wanted 75% 72% 67% Better Than National Average 
Patients who reported that their pain was "Always" well controlled 76% 73% 71% Better Than National Average 
Patients who reported that staff "Always" explained about medicines before giving it to them 72% 68% 64% Better Than National Average 
Patients who reported that their room and bathroom were "Always" clean 78% 79% 73% Better Than National Average 
Patients who reported that the area around their room was "Always" quiet at night 62% 58% 60% Better Than National Average 
Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home 89% 89% 85% Better Than National Average 
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 82% 73% 70% Better Than National Average 
Patients who reported YES, they would definitely recommend the hospital 88% 77% 71% Better Than National Average 


TIMELY AND EFFECTIVE CARE

TIMELY HEART ATTACK CARE YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 4/1/2012 to 3/31/2013
Average number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital. [A lower number of minutes is better] Results not
available
41 Minutes 58 Minutes N/A
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG. [A lower number of minutes is better] Results not
available
6 Minutes 7 Minutes N/A
Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival. [Higher percentages are better] Results not
available
78% 57% N/A
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival. [Higher percentages are better] Results not
available
99% 96% N/A
Heart attack patients given fibrinolytic medication within 30 minutes of arrival. [Higher percentages are better] No cases met the criteria 100% 61% N/A
Heart attack patients given PCI within 90 minutes of arrival. [Higher percentages are better] 92% 96% 95% Below National Average

EFFECTIVE HEART ATTACK CARE YORK HOSPITAL MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATIONAL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 4/1/2012 to 3/31/2013
Heart attack patients given aspirin at discharge. [Higher percentages are better] 100% 100% 99% Better Than National Average
Heart attack patients given a prescription for a statin at discharge. [Higher percentages are better] 100% 99% 98% Better Than National Average

HEART FAILURE CARE YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 4/1/2012 to 3/31/2013
Heart failure patients
given discharge instructions. [Higher percentages are better]
95% 97% 94% Better Than National Average
Heart failure patients given an evaluation of left ventricular systolic (LVS) function. [Higher percentages are better] 100% 100% 99% Better Than National Average
Heart failure patients given ACE inhibitor or ARB for left ventricular systolic dysfunction (LVSD). [Higher percentages are better] 100% 98% 97% Better Than National Average

PNEUMONIA CARE YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 4/1/2012 to 3/31/2013
Pneumonia patients whose initial emergency room blood culture was performed prior to the administration of the first hospital dose of antibiotics. [Higher percentages are better] 99% 98% 98% Better Than National Average
Pneumonia patients given the most appropriate initial antibiotic(s). [Higher percentages are better] 97% 97% 95% Better Than National Average

TIMELY SURGICAL CARE YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 4/1/2012 to 3/31/2013
Outpatients having surgery who got an antibiotic at the right time (within one hour before surgery). [Higher percentages are better] 100% 96% 97% Better Than National Average
Surgery patients who were given an antibiotic at the right time (within one hour before surgery) to help prevent infection. [Higher percentages are better] 100% 99% 99% Better Than National Average
Surgery patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery). [Higher percentages are better] 99% 99% 98% Better Than National Average
Patients who got treatment at the right time (within 24 hours before or after their surgery) to help prevent blood clots after certain types of surgery. [Higher percentages are better] 99% 99% 98% Better Than National Average
EFFECTIVE SURGICAL CARE YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 4/1/2012 to 3/31/2013
Outpatients having surgery who got the right kind of antibiotic. [Higher percentages are better] 99% 97% 97% Better Than National Average
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on the beta blockers during the period just before and after their surgery. [Higher percentages are better] 98% 99% 97% Better Than National Average
Surgery patients who were given the right kind of antibiotic to help prevent infection. [Higher percentages are better] 98% 99% 99% Below National Average
Heart surgery patients whose blood sugar (blood glucose) is kept under good control in the days right after surgery. [Higher percentages are better] No cases met the criteria 98% 96% N/A
Surgery patients whose urinary catheters were removed on the first or second day after surgery. [Higher percentages are better] 98% 98% 97% Better Than National Average
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal by the end of surgery. [Higher percentages are better] 100% 100% 100% Better Than National Average

EMERGENCY DEPARTMENT CARE YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 4/1/2012 to 3/31/2013
Average time patients spent in the emergency department, before they were admitted to the hospital as an inpatient. [A lower number is better] 220 Minutes 290 Minutes 275 Minutes Better Than National Average
Average time patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room. [A lower number is better] 87 Minutes 110 Minutes 97 Minutes Better Than National Average
Average time patients spent in the emergency department before being sent home. [A lower number is better] 86 Minutes 121 Minutes 137 Minutes Better Than National Average
Average time patients spent in the emergency department before they were seen by a healthcare professional. [A lower number is better] 14 Minutes 28 Minutes 27 Minutes Better Than National Average
Average time patients who came to the emergency department with broken bones had to wait before receiving pain medication. [A lower number is better] 30 Minutes 55 Minutes 59 Minutes Better Than National Average
Percentage of patients who left the emergency department before being seen. [Lower percentages are better] Reporting period 1/1/12-6/30/12 0% Not Available Not Available N/A
Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival. [Higher percentages are better] Too few cases to report 40% 51% N/A

PREVENTIVE CARE YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. See individual measure for reporting period.
Patients assessed and given influenza vaccination. [Higher percentages are better] Reporting period: 10/1/2012 to 3/31/2013 99% 93% 90% Better Than National Average
Patients assessed and given pneumonia vaccination. [Higher percentages are better] 98% 93% 90% Better Than National Average

TIMELY STROKE CARE YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 1/1/2012 to 3/31/2013
Ischemic stroke patients who got medicine to break up a blood clot within 3 hours after symptoms started. [Higher percentages are better] Too few cases to report 25% 60% N/A
Ischemic stroke patients who received medicine known to prevent complications caused by blood clots within 2 days of arriving at the hospital. [Higher percentages are better] Too few cases to report 99% 97% N/A
Ischemic or hemorrhagic stroke patients who received treatment to keep blood clots from forming anywhere in the body within 2 days of arriving at the hospital. [Higher percentages are better] Too few cases to report 94% 92% N/A
EFFECTIVE STROKE CARE YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 1/1/2012 to 3/31/2013
Ischemic stroke patients who received a prescription for medicine known to prevent complications caused by blood clots before discharge. [Higher percentages are better] Too few cases to report 99% 99% N/A
Ischemic stroke patients with a type of irregular heartbeat who were given a prescription for a blood thinner at discharge. [Higher percentages are better] Too few cases to report 100% 95% N/A
Ischemic stroke patients needing medicine to lower cholesterol, who were given a prescription for this medicine before discharge. [Higher percentages are better] Too few cases to report 97% 93% N/A
Ischemic or hemorrhagic stroke patients or caregivers who received written educational materials about stroke care and prevention during the hospital stay. [Higher percentages are better] Too few cases to report 80% 85% N/A
Ischemic or hemorrhagic stroke patients who were evaluated for rehabilitation services. [Higher percentages are better] Too few cases to report 98% 97% N/A

BLOOD CLOT PREVENTION & TREATMENT YORK HOSPITAL MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 1/1/2012 to 3/31/2013
Patients who got treatment to prevent blood clots on the day of or day after hospital admission or surgery. [Higher percentages are better] 92% 93% 82% Better Than National Average
Patients who got treatment to prevent blood clots on the day of or day after being admitted to the intensive care unit (ICU). [Higher percentages are better] 100% 95% 90% Better Than National Average
Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it. [Lower percentages are better] Not Available 8% 11% N/A

PREGNANCY AND DELIVERY OF CARE YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATIONAL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 1/1/2012 to 3/31/2013
Percent of newborns whose deliveries were scheduled too early (1-3 weeks early), when a scheduled delivery was not medically necessary. [Lower percentages are better] 0% Not Available Not Available N/A


READMISSIONS, COMPLICATIONS AND DEATH
Source: Medicare Hospital Compare. Reporting period: 7/1/2009 to 6/30/2012

30 DAY OUTCOMES: Readmissions & Death Rates YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATIONAL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 7/1/2009 to 6/30/2012
Rate of readmission for heart attack patients No Different than U.S. National Rate Not Available  18.30% Better Than National Average
Death rate for heart attack patients No Different than U.S. National Rate Not Available  15.20% Better Than National Average
Rate of readmission for heart failure patients No Different than U.S. National Rate Not Available  23.00% Better Than National Average
Death rate for heart failure patients No Different than U.S. National Rate Not Available  11.70% Better Than National Average
Rate of readmission for pneumonia patients No Different than U.S. National Rate Not Available  17.60% Better Than National Average
Death rate for pneumonia patients No Different than U.S. National Rate Not Available  11.90% Better Than National Average
Rate of readmission after hip/knee surgery No Different than U.S. National Rate Not Available  5.40% Better Than National Average
Rate of readmission after discharge from hospital (hospital-wide). Reporting period 7/1/2011 to 6/30/2012 No Different than U.S. National Rate Not Available  16.00% Better Than National Average

SURGICAL COMPLICATIONS YORK HOSPITAL MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATIONAL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 7/1/2009 to 6/30/2012
Rate of complications for hip/knee replacement patients No Different than U.S. National Rate Not Available  3.40% Better Than National Average
Serious complications (From AHRQ) No Different than U.S. National Rate Not Available  0.61% Better Than National Average
Deaths among patients with serious treatable complications after surgery (From AHRQ) No Different than U.S. National Rate Not Available  110.25 per 1,000 patient discharges Better Than National Average

HEALTHCARE ASSOCIATED INFECTIONS YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 4/1/2012 to 3/31/2012
Central line-associated bloodstream infections (CLABSI) Results cannot be calculated for this time frame  Not Available  Not Available  N/A
Catheter associated urinary tract infections (CAUTI) Results cannot be calculated for this time frame  Not Available  Not Available  N/A
Surgical site infections from colon surgery (SSI: Colon) No Different than U.S. National Benchmark Not Available  Not Available  Better Than National Average
Surgical site infections from abdominal hysterectomy (SSI: Hysterectomy) Results cannot be calculated for this time frame  Not Available  Not Available  N/A
Methicillin-resistant Staphylococcus aureus (or MRSA) blood infections Results cannot be calculated for this time frame  Not Available  Not Available  N/A
Clostridium difficile (or C.diff.) Infections No Different than U.S. National Benchmark Not Available  Not Available  Better Than National Average


USE OF MEDICAL IMAGING
Source: Medicare Hospital Compare. Reporting period: 1/1/2011 to 12/31/2011
  YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATL AVERAGE
Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy. [Lower percentages are better] 22.90% 37.30% 36.50% Better Than National Average
Outpatients who had a follow-up mammogram, ultrasound, or MRI of the breast within 45 days after a screening mammogram 9.50% 7.90% 8.80% Below National Average
Outpatient CT scans of the chest that were “combination” (double) scans. [Lower percentages are better] 0.20% 1.20% 3.70% Better Than National Average
Outpatient CT scans of the abdomen that were “combination” (double) scans. [Lower percentages are better] 11.00% 6.60% 12.70% Better Than National Average
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery. [Lower percentages are better] 6.30% 5.30% 5.50% Below National Average
Outpatients with brain CT scans who got a sinus CT scan at the same time. [Lower percentages are better] 1.20% 1.50% 2.80% Better Than National Average


MEDICARE PAYMENT
Source: Medicare Hospital Compare. Reporting period: 1/1/2012 to 12/31/2012
  YORK
HOSPITAL
MAINE AVERAGE NATIONAL AVERAGE COMPARISON TO NATIONAL AVERAGE
Spending per hospital patient with Medicare (displayed in ratio) 0.97 0.95 0.98 Better Than National Average

LAST UPDATED:  12/2013.  We will continue to keep this section of our site updated as new data is available. 
Please feel free to contact our Friendraising Office should you have any questions about this data or services at York Hospital. Call 207-351-2385 or email us at info@yorkhospital.com.
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