Caring, Listening, Satisfying...One by One

At York Hospital, each one of us is devoted to satisfying the needs and expectations of every patient by:

• Deeply caring about and understanding each patient's unique needs and concerns.



• Meeting each patient's expectations by providing value through their eyes.



• Responding to each patient with clear information, personal attention and respect.



• Allowing patients to make their own decisions about their treatment and care.



• Nurturing an enduring relationship with each patient and their family that begins prior to their hospital experience and continues after they return home.



• Our unique spirit of dedication to patient satisfaction sets us apart. It is the promise on which our current patients rely, to which new patients are attracted and by which each one of us lives.