Patient Satisfaction Scores

What do patients think about York Hospital services?

York Hospital offers superb care to patients and families.  Nowhere is that more evident than in how patients rate the services we provide. 

  • On an annual basis we send more than 90,000 surveys to help us assess how we are doing. Our return rate is about 10%, and we report on patient's comments on a monthly basis. 
  • Our goal is to have at least 80% of our patients rate their experience as not just satisfactory, but EXCEPTIONAL!  Here is a look at the most recent collected data, representing approximately 3,600 responses. 

PATIENT SURVEY RESPONSES

JANUARY 2010-May 2010

 

York Hospital Services rating includes scores received for

Ambulatory Surgery, York Apothecary/Pharmacy, Berwick Medical Services, Berwick Pharmacy,

Breast Care, Heart Health Care, Emergency Services, Laboratory Services, Oncology Care,

Radiology, Rehabilitation Services, South Berwick Medical Services, Special Procedures,

York Hospital in Wells, and York Hospital in Kittery. 

Also included are the following office practices:

Advanced Gynecology & Surgical Associates, Coastal OBGYN/Midwifery,

Great Works Family Practice, Kittery Family Practice,

Neurology Associates of York Hospital, Orthopaedic Associates of York Hospital,

Pediatric Associates of York Hospital, Psychiatry Associates of York Hospital,

Pulmonary Associates of York Hospital, Seacoast Surgery,

Urology Associates of York Hospital, and York Family Practice.