York Hospital is pleased to announce that it earned four national health care awards in July. The Centers for Medicare and Medicaid Services (CMS), Healthgrades, and The Lown Institute recognized York Hospital for exceptional performance in the areas of Overall Hospital Quality, Nurse Communications, Patient Experience, and Social Responsibility.
The Centers for Medicare and Medicaid Services (CMS) updated its Overall Hospital Quality Star Ratings for 2023, awarding York Hospital five stars. Of the 4,654 U.S. hospitals evaluated, 483 achieved this level. York Hospital is honored to be among only four hospitals in Maine to earn a five-star rating. To arrive at the rating, CMS gauged performance over five areas of quality, along with patient surveys received as of July 26, 2023.
Hospital Consumer Assessment of Healthcare Providers & Systems (HCAHPS) data, also provided by CMS, was used to create a list of the top 364 hospitals in the U.S. for Nurse Communication. The rating combines data from three survey questions, summarizing how well patients felt their nurses: explained things clearly, listened carefully, and treated them with courtesy and respect. York Hospital attained a five-star rating for this as well.
Additionally, Healthgrades announced that York Hospital has received the Outstanding Patient Experience Award for a fourth consecutive year. Healthgrades uses CMS HCAHPS data to provide 10 measures of patient experience, ranging from communication with physicians and nurses or about medications, to cleanliness and care transition. York Hospital achieved overall patient experience scores in the top 15% of hospitals nationwide and is one of only five hospitals in Maine to earn this distinction.
The Lown Hospital Index awarded York Hospital an “A” grade for Social Responsibility. This institute’s index defines clear, measurable standards for hospital social responsibility by examining performance across three categories: Outcomes, Value, and Equity. The index considers hospital performance as care providers, employers, and community partners. York Hospital ranked 303 out of 3,637 hospitals nationally, achieving noteworthy “A” grades in community benefit, avoiding overuse of inappropriate testing, clinical outcomes, and patient satisfaction.
“It’s heartening to see the results of all the hard work from our physicians, nurses and staff – not only through this much-deserved recognition – but also the innovative care and better patient outcomes that follow,” said York Hospital President & CEO, Dr. Patrick Taylor. “We look forward to continuing to serve all our patients and neighbors, providing a destination for compassionate, quality care, they can be proud to have in their communities.”
For more information on York Hospital’s programs or services, visit www.yorkhospital.com or contact the Community Relations Office at (207) 351-2385.