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Trusting York Hospital with Your Care

Delivering exceptional quality medical care is paramount at York Hospital. Please feel free to click on any of the links below to find out more information about our quality initiatives.

QUALITY SCORES THAT ARE IMPORTANT TO KNOW

Today, there are many measures, formulas, calculations and opinions as to how best rate the care given at hospitals around the nation. York Hospital participates in many. The rankings paint the picture, but it is really up to you to determine what they mean for your individual care. The data below is quality data compiled objectively by either the Centers for Medicare/Medicaid and reported publicly at the “Hospital Compare” website or the Maine Health Management Coalition and reported publicly at the “Get Better Maine” website. Both organizations report data findings and allow you to compare hospitals that you may be considering for care. We are happy to talk to you about any of these quality initiatives and about our data. Feel free to call our Friendraising office at (207) 351-2385.

Data updated: 4/12/2019

KEY:
 
Better Than National Average=BETTER OR EQUAL TO NATIONAL AVERAGE     Below National Average=BELOW NATIONAL AVERAGE

SURVEY OF PATIENTS’ EXPERIENCES 

Source: HCAHPS (Hospital Consumer Assessment of Healthcare Providers & Systems. Reporting period: 4/1/2017 to 3/31/2018

PATIENT EXPERIENCES
YORK
HOSPITAL
MAINE AVERAGENATIONAL AVERAGECOMPARISON TO NATL AVERAGE
Patients who reported that their nurses “Always” communicated well85%84%80%Better Than National Average
Patients who reported that their doctors “Always” communicated well84%84%81%Better Than National Average
Patients who reported that they “Always” received help as soon as they wanted68%73%70%Below National Average
     
Patients who reported that staff “Always” explained about medicines before giving it to them68%70%66%Better Than National Average
Patients who reported that their room and bathroom were “Always” clean84%79%75%Better Than National Average
Patients who reported that the area around their room was “Always” quiet at night62%60%62%Better Than National Average
Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home89%89%87%Better Than National Average
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)82%76%73%Better Than National Average
Patients who reported YES, they would definitely recommend the hospital83%76%72%Better Than National Average

TIMELY AND EFFECTIVE CARE

TIMELY HEART ATTACK CARE

YORK

HOSPITAL

MAINE AVERAGENATIONAL AVERAGECOMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 4/1/2017 to 3/31/2018
Average number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital. [A lower number of minutes is better]

Results Not

Available

66 Minutes64 MinutesN/A
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG. [A lower number of minutes is better]

Results Not

Available

7 Minutes8 MinutesN/A
Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival. [Higher percentages are better]

Results Not

Available

73%59%N/A
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival. [Higher percentages are better]

Results Not

Available

98%95%N/A

 

EMERGENCY DEPARTMENT CARE

YORK

HOSPITAL

MAINE AVERAGENATIONAL AVERAGECOMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 4/1/2017 to 3/31/2018
Average time patients spent in the emergency department, before they were admitted to the hospital as an inpatient. [A lower number is better]254 Minutes290 Minutes210 MinutesBelow National Average
Average time patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room. [A lower number is better]58 Minutes90 Minutes56 MinutesBelow National Average
Average time patients spent in the emergency department before being sent home. [A lower number is better]123 Minutes126 Minutes112 MinutesBelow National Average
Average time patients spent in the emergency department before they were seen by a healthcare professional. [A lower number is better]12 Minutes21 Minutes16 MinutesBetter Than National Average
Average time patients who came to the emergency department with broken bones had to wait before receiving pain medication. [A lower number is better]42 Minutes42 Minutes49 MinutesBetter Than National Average
Percentage of patients who left the emergency department before being seen. [Lower percentages are better] Reporting period 4/1/17-3/31/181%2%2%Better Than National Average
Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival. [Higher percentages are better]62%62%73%N/A

 

PREVENTIVE CARE

YORK

HOSPITAL

MAINE AVERAGENATIONAL AVERAGECOMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. See individual measure for reporting period.
Patients assessed and given influenza vaccination. [Higher percentages are better] Reporting period: 10/1/2017 to 3/31/201897% of 276 Patients96%93%Better Than National Average
Patients assessed and given pneumonia vaccination. [Higher percentages are better]98%93%90%Better Than National Average

 

BLOOD CLOT PREVENTION & TREATMENTYORK HOSPITALMAINE AVERAGENATIONAL AVERAGECOMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period:  4/1/2017 to 3/31/2018
Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it. [Lower percentages are better]Not Available0%3%N/A

 

PREGNANCY AND DELIVERY OF CARE

YORK

HOSPITAL

MAINE AVERAGENATIONAL AVERAGECOMPARISON TO NATIONAL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 1/1/2017 to 12/31/2017
Percent of newborns whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary. [Lower percentages are better]0%1%2%Better Than National Average

READMISSIONS, COMPLICATIONS AND DEATH

30 DAY OUTCOMES: READMISSIONS, COMPIICATIONS & DEATH RATES

YORK

HOSPITAL

MAINE AVERAGENATIONAL AVERAGECOMPARISON TO NATIONAL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 7/1/2014 to 6/30/2017
Rate of readmission for heart attack patientsNo Different than U.S. National RateNot Available16%Same As National Average
Death rate for heart attack patientsNo Different than U.S. National RateNot Available13.2$Same As National Average
Death rate for heart failure patientsNo Different than U.S. National RateNot Available11.7%Same As National Average
Rate of readmission for pneumonia patientsNo Different than U.S. National RateNot Available16.17Same As National Average
Death rate for pneumonia patientsBetter Than National RateNot Available15.7%Better Than National Average
Rate of readmission after hip/knee surgeryNo Different than U.S. National RateNot Available4.2%Same As National Average
Rate of readmission after discharge from hospital (hospital-wide). Reporting period 7/1/2011 to 6/30/2012No Different than U.S. National RateNot Available15.03%Same As National Average

 

SURGICAL COMPLICATIONSYORK HOSPITALMAINE AVERAGENATIONAL AVERAGECOMPARISON TO NATIONAL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 4/1/2014 to 3/31/2017
Rate of complications for hip/knee replacement patientsNo Different than U.S. National RateNot Available2.6% EQUAL TO NATIONAL AVERAGE
Serious complications (From PS1)No Different than U.S. National RateNot Available1 EQUAL TO NATIONAL AVERAGE
Deaths among patients with serious treatable complications after surgery (From PS1)Number Of Cases Too SmallNot Available161.73%N/A

 

HEALTHCARE ASSOCIATED INFECTIONS

YORK

HOSPITAL

MAINE AVERAGENATIONAL AVERAGECOMPARISON TO NATL AVERAGE
Source: Medicare Hospital Compare. Reporting period: 4/1/20127 to 3/31/2018
Central line-associated bloodstream infections (CLABSI)1.000Not AvailableNot AvailableN/A
Catheter associated urinary tract infections (CAUTI)0.000Not AvailableNot AvailableN/A
Surgical site infections from colon surgery (SSI: Colon)No Different than U.S. National BenchmarkNot AvailableNot AvailableBetter Than National Average
Surgical site infections from abdominal hysterectomy (SSI: Hysterectomy)Not
Available
Not AvailableNot AvailableNot
Available
Methicillin-resistant Staphylococcus aureus (or MRSA) blood infectionsNot
Available
Not AvailableNot AvailableNot
Available
Clostridium difficile (or C.diff.) Infections1.014Not AvailableNot AvailableNot
Available

USE OF MEDICAL IMAGING

Source: Medicare Hospital Compare. Reporting period: 7/1/2016 to 6/3/2017
 MEDICAL IMAGING

YORK

HOSPITAL

MAINE AVERAGENATIONAL AVERAGECOMPARISON TO NATL AVERAGE
Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy. [Lower percentages are better]Not
Available
38.4%39.3% 
Outpatients who had a follow-up mammogram, ultrasound, or MRI of the breast within 45 days after a screening mammogram12%7.5%8.9%Better Than National Average
Outpatient CT scans of the chest that were “combination” (double) scans. [Lower percentages are better]0%0.3%1.5%Better Than National Average
Outpatient CT scans of the abdomen that were “combination” (double) scans. [Lower percentages are better]4.2%4.7%7.8%Better Than National Average
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery. [Lower percentages are better]5.4%4.1%4.6%Below National Average
Outpatients with brain CT scans who got a sinus CT scan at the same time. [Lower percentages are better]1.4%0.8%1.1%Below National Average

MEDICARE PAYMENT

Source: Medicare Hospital Compare. Reporting period: 1/1/2017 to 12/31/2017
 MEDICARE PAYMENT

YORK

HOSPITAL

MAINE AVERAGENATIONAL AVERAGECOMPARISON TO NATIONAL AVERAGE
Spending per hospital patient with Medicare (displayed in ratio)0.980.950.99Below National Average

LAST UPDATED:  04/12/2019.  We will continue to keep this section of our site updated as new data is available.

Please feel free to contact our Friendraising Office should you have any questions about this data or services at York Hospital. Call 207-351-2385 or email us at info@yorkhospital.com.