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Internal Medicine of York

We are York Hospital Internal Medicine of York, formerly part of Webhannet Internal Medicine Associates of York Hospital. Webhannet Internal Medicine Moody offices are still located in Wells.

12 Hospital Drive, Suite B,

York Maine 03909

Phone: (207) 351-3530

York Hospital is pleased to welcome Dr. Doug Pollard to the new Internal Medicine practice on York Hospital Campus. Located in the same office where Webhannet Internal Medicine-York used to be, York Hospital Internal Medicine is looking forward to providing the same great care you expect from your York Hospital Internal Medicine Providers. Joining Vera Ivanova NP, Dr. Pollard and team are pleased to be accepting new Primary Care Patients.

WALK-IN POLICY

Visits with our providers are by appointment only. We prefer that you call to make an appointment or speak with our nurse. If you decide to walk into the office it is likely that you will have to wait until a nurse is available to speak with you. If you are ill, it’s best to first call to speak with a nurse, so that your needs can be addressed and a plan appropriate to your level of urgency can be set up for you.

RESULTS

After you have blood tests done, if the results are normal you will generally not hear back from the nurse. Please feel free to phone us if you are curious about what your specific results are.

PHONE CALLS

When phoning the office the general procedure for handling your call is as follows:
Receptionist will help you if they are able. If not…
Receptionist will take your message and have the nurse phone you back. If you are ill you should hear back from the nurse as soon as possible.
If you are phoning about prescriptions, test results or any other non-urgent matter you will hear back from the nurse by the end of the day. They will certainly call you back as soon as they can.

FORMS

When leaving any type of form for one of our providers to complete please allow a minimum of 1 week for it to be completed. We will call you when it is available to be picked up.

MEDICAL RECORDS

When making a request for medical records please contact receptionist at the practice. If you are picking the records up yourself please allow 1 week for us to prepare them.

PRESCRIPTIONS

We appreciate advanced notice of your prescription needs. We ask that you call the office to discuss prescription issues rather than stopping by. For your convenience you can now leave the nurse a voice mail with your request. Prescriptions that you request Monday through Thursday will be phoned in within 24 hours. If you phone on a Friday they will be phoned in by 6 pm that evening.

APPOINTMENTS

We reserve the right to charge for appointments, cancelled or broken without 24 hours advance notice. If you are late to an appointment please be aware that you may be asked to reschedule your appointment to later the same day or to another day.

 

Directions: 12 Hospital Drive, Suite B, York, Maine 03909

*** PLEASE NOTE, THIS IS A NEW ADDRESS!***

 

FROM NH/SOUTH

Take I-95 North to Maine. Take York Exit (#7) last exit before toll. Bear right off ramp. Take right at set of lights to Route One south. Bear LEFT at next set of lights to Route 1A. Drive about 1 mile to center of village, bear right at statue. Turn immediate RIGHT onto HOSPITAL DRIVE. 12 Hospital Drive is in the 2nd building on the left. Parking is located in front of the building and across the street. Suite B is on the right.

 

FROM WELLS/NORTH

Take Maine Turnpike South to York Exit (#7, just after tollbooth). Bear LEFT off ramp. Take right at set of lights to Route One south. Bear LEFT at next set of lights to Route 1A Drive about 1 mile to center of village, bear right at statue. Turn immediate RIGHT onto HOSPITAL DRIVE. 12 Hospital Drive is in the 2nd building on the left. Parking is located in front of the building and across the street. Suite B is on the right.

 

FROM BERWICKS/WEST

Take Route 236 to Route 91. At end of Route 91, bear left onto Route One North. Go through set of lights. Turn right onto Route 1A (Turn is BEFORE second set of lights). Drive about 1 mile to center of village, bear right at statue. Turn immediate RIGHT onto HOSPITAL DRIVE. 12 Hospital Drive is in the 2nd building on the left. Parking is located in front of the building and across the street. Suite B is on the right.