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Emergency Care Services

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With shorter waiting times and ER visits, our caring, patient-centered staff provide medical excellence with an extra touch of kindness and personal attention.


Our emergency care physicians, physician assistants, and nurses work with an experienced team of primary care providers, specialists, surgeons, and staff to ensure you receive optimal care. Our clinical affiliation with Mass General Brigham also offers immediate access to additional experts when your needs are more specialized.

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ER Patient Room

Our ER rooms reflect our commitment to care that’s centered around you and your needs. You’ll be treated in a private room with comfortable surroundings and amenities for you and your family. We encourage your loved ones to be with you throughout your stay with us. However, there may be times when we have to ask family and friends to wait outside the treatment area. If this happens, our staff, with your permission, will do their very best to keep your guests informed. Our case managers assist with both inpatient and outpatient services.

Should you visit Walk-In Care or the Emergency Care Department?

When Illness or injury strikes, you need to decide where and when to get your health care. Sometimes it’s confusing to know when to go to the emergency room (think shark bite) and when urgent care would be a good option (think bug bite). We hope the guidance below helps you decide.

If your condition is life-threatening, call 911 or go to the emergency department immediately. And when you need care for a less serious problem, your primary care provider’s office or our walk-in care locations can help. When it isn’t an emergency, call your primary care provider’s office any time for advice. That call may save you time!

Walk-In Care illnesses and injuries

Our Walk-In Care locations in Berwick, Kittery, Sanford, and Wells are a convenient option for treating minor injuries or illnesses, such as:

  • Sore throat and other cold/flu symptoms
  • Sinus pain
  • Back pain
  • Pain in joints or muscles
  • Headache (not severe)
  • Minor cuts/burns
  • Sprain (e.g., ankle, wrist, arm)
  • Minor intermittent abdominal pain
  • Earache
  • Minor rash
  • Constipation or diarrhea (not severe)
  • Bug bites and stings
  • Conjunctivitis, red eye, stye, itchy eye

Remember, if the walk-in care provider thinks you need a higher level of care, they will get you to the Emergency Care Department.

Emergency room illnesses and injuries

Some medical conditions are life-threatening, complex, critical, or need advanced treatments that an emergency department can provide, including:

  • Hard time breathing
  • Chest pain
  • Choking
  • Inability to move or speak
  • Fainting or unconsciousness
  • Sudden confusion
  • Sudden, severe pain
  • Poisoning or an overdose
  • Bleeding heavily
  • Severe burns
  • Broken bones
  • Attacked by a person/animal
  • Thoughts of harm to self/others

2 Locations

  • 1 (current)

York Hospital Emergency Care - Wells

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York Hospital Emergency Care - York

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  • 1 (current)

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